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An account enables you to upload creative submissions to the Bubble, vote on Bubble entries, write product reviews and create "Most Wanted" lists to share on Facebook or to email out (hint, hint) at those important times of celebration throughout the year.
By ticking the mailing list box below you are putting yourself in the box seat to be the first to hear about when new product lands in store and online, the first to hear about sales and specials and weekly news around styling tips, new content and competitions. We send out emails once a week and offer our members first access to all things happening at General Pants Co. Sign up now!
What Information Do We Collect and How Do We Use It?
General Pants Group collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail and postal address and credit card numbers that you provide to us when you place an order, when you save your information with us. General Pants Group will use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notice. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalise your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. General Pants Group recognises that it must maintain and use customer information responsibly.
To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with select partners and others. By combining this information we are better able to communicate with you about our products, special events and promotional purposes and to personalise your shopping experience.
General Pants Group will not rent or sell your e-mail address for any reason. General Pants Group does share information you provide to us when you participate in a competitions with those companies with whom we have joined to offer these promotions as well as other companies whose promotions we think will interest you. We may disclose information about you to other members of the General Pants Group corporate family and as required by law.
You can always update or delete your personal information on our web site. Simply click View Your Account in the menu at the top of each page on our site, log in, and you'll be able to edit or change your information. If at any time you would like us to delete any of your personal information on file, just e-mail General Pants Group customer service or call us on 1300 191 468. Please be sure to include your e-mail address, full name and password.
We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.
Resolving Your Privacy Issues
If you have any issues you wish to raise with us, or would like to discuss any issues about our Privacy Policy, then you are welcome to speak directly with our team and they will do their best to resolve your issue. If investigation is required or if our team are unable to resolve the matter, it will be escalated as appropriate to facilitate resolution and we will keep you advised of progress.
More information
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner's website www.privacy.gov.au.